Reputation Management
Reputation Management is simple: it shows businesses what all of these customers are saying and helps them improve your visibility in local searches.
Local media’s industry leading reputation monitoring solution for small businesses.
Every day, customers are talking about businesses online, whether it’s on Yelp, Urbanspoon, Tripadvisor, Google+, Facebook, personal blogs, or elsewhere. 61% of consumers read online reviews before making a purchase decision; this wealth of chatter has a direct impact on sales.
Verify online listings to strengthen search rank and unify your presence
The Visibility score shows you the accuracy of your data in business listings across online directories, review sites, and social networks. Inconsistent listings can lead to poor placement in search engine results.
Monitor what customers are saying on top review sites
Reputation Monitoring automatically retrieves ratings and reviews from top sites like Yelp, 411.com, Citysearch, and dozens of others. Customer reviews and online word of mouth heavily impact small businesses’ bottom lines.
Verify online listings to strengthen search rank and unify your presence
On top of reviews, Reputation Monitoring finds mentions from news sites, blogs, and social networks so businesses can get the full picture of what people are saying. Each mention is scored from positive to negative so it’s easy to see which comments need to be addressed.
Protect against employee defamation
The Visibility score shows you the accuracy of your data in business listings across online directories, review sites, and social networks. Inconsistent listings can lead to poor placement in search engine results.
Verify online listings to strengthen search rank and unify your presence
On top of reviews, Reputation Monitoring finds mentions from news sites, blogs, and social networks so businesses can get the full picture of what people are saying. Each mention is scored from positive to negative so it’s easy to see which comments need to be addressed.
Protect against employee defamation
The Visibility score shows you the accuracy of your data in business listings across online directories, review sites, and social networks. Inconsistent listings can lead to poor placement in search engine results.
Benefits
Online conversations about local businesses are increasing, and these companies depend on strong search results and positive word of mouth to help drive foot traffic into your stores. With Reputation Monitoring, small and medium businesses can:
- Hear what your customers are saying on review sites, blogs, and social networks
- Improve search engine rank by unifying online listings
- Monitor employees’ activity on social media
- See how they stack up against competition
- Receive regular, actionable reports that help improve your online presence